5 Questions to Ask a Texas Air Conditioner Repair Service

By June 17, 2021May 5th, 2024No Comments
texas air conditioner

Depending on where you live in Texas, summer temperatures can rise to over 100 degrees. With a working AC unit, you won’t feel a thing. But if it starts sputtering and breaks, every minute that ticks by can feel like an eternity. Not to mention, it can feel like you’re inside an oven! So before your air conditioning can possibly break down, you should find an air conditioner contractor you can rely on. That way, if anything goes wrong, you have someone to call right away. Here are 5 questions you should ask a Texas air conditioner repair service before you hire them.

1. Do Your Contractors Have Valid Licenses?

There are lots of handymen out there who claim they know how to fix up your AC unit. While they might come with very attractive prices, there’s a reason why: many don’t have valid licenses from the state.

Professionals must pass a TDLR exam to become certified technicians. Not only that, but they must keep up with renewing their certifications.

It’s true that these unlicensed contractors might be able to handle your AC issue without a hitch, but do you really want to take a chance in the sweltering heat?

If they don’t get to the root of the issue, or somehow manage to make it worse, you’ll have to hire another professional to come fix it. Not only will this take more time, but it’ll also cost you more money in the end.

So one of the first things you need to ask when looking for Texas AC repair is whether or not the technicians are properly licensed. If not, then move on.

2. Do You Have Insurance?

When you’re looking at AC service in Texas, another main thing you need to ask about is if they’re insured.

Again, a contractor who doesn’t have insurance might offer you much cheaper services. But should things go wrong (and they likely will), you’ll be left footing the bill. This can mean some huge expenses, depending on what’s exactly wrong with your air conditioner.

Always choose an AC contractor that can confidently tell you that they have a valid insurance policy. Not only that, but they should also have worker’s compensation insurance. This will cover any injuries if their technicians somehow get injured while working at your house.

3. How Much Experience Do You Have?

Not only should a Texas AC repair service provider have a proper license and insurance, but they should also be experienced in their industry.

The more years they’ve been in business, the better it is. This means they’ve repeatedly provided exemplary services and have pleased clients consistently throughout the years.

But you should also ask how much experience their technicians have. Even companies that have been in business for years might have technicians that are fresh on the job. You’ll want to make sure that all the techs they send out have years of experience under their belt.

You also need to check that they’re experienced in the right niches. For example, if you have specialized equipment, you want to want sure that the AC company you choose in Texas will be able to handle it with no problems at all.

4. How’s Your Availability Like?

If your air conditioner breaks down at a random time, you don’t want to be waiting around forever for someone to arrive. While a good AC repair company in Texas might understandably be busy at all times, they should still have good response times for AC emergencies.

Find out how much time it’d typically take for an AC repair company to send out a technician. Do they have emergency hours available? This is extremely important, as your AC probably won’t wait for regular business hours to break down.

Knowing you can call a professional at any hour on any day can give you great peace of mind!

5. What’s Your Pricing Structure Like?

Don’t hire a Texas air conditioner repair service company without first asking about their pricing structure. Otherwise, you might be in for a huge surprise once they bill you!

Generally, these companies will either charge by the hour or have a flat fee. Make sure you find out which they charge and also approximately how much the job will cost. Getting several estimates before making a decision can help you avoid unscrupulous companies.

Keep in mind that usually, you’ll end up paying more than the estimate. This is because the job might take a bit longer due to unforeseen circumstances. The company will also charge you for parts.

While you’re at it, also ask if the Texas AC repair company guarantees their work. This ensures that if the job’s not done correctly, they’ll come back and fix it at no additional cost.

A guarantee also shows that the HVAC repair business is confident in the work they provide. This can definitely give you more peace of mind over another company that doesn’t offer such guarantees.

Pick the Right Texas Air Conditioner Repair Service Provider

The next time you need a Texas air conditioner service provider, you’ll know all the right questions to ask. And hopefully, you’ll ask all these questions and select the right professional to not only come out promptly, but also to diagnose and fix the issue in an efficient manner.

By using our tips, you’ll be able to have a cooler and more comfortable Texan summer!

Are you looking for an “HVAC contractor near me”? Then get in touch with us now. We’re located in Terrell, TX and offer services in cities like Crandall, Dallas, Garland, Heath, Mabank, Mesquite, Sunnyvale, Talty, and more.