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I called Inifinity Texas Air today because BOTH AC units in my brand new house haven’t been working properly for 3 days and myself, my husband, and our baby can’t live there in this Texas heat. Not only did they send a guy out two hours from the time I called, he was thorough, gave me an easy to understand evaluation of the problems, and didn’t try to tack on a bunch of endless expenses. One of my units must be completely replaced, the other just needs a part put in. They were upfront and honest about the service fee on the phone when I called for the evaluation and I wasn’t charged a penny more than they specified. I will definitely be hiring them to complete the work and am very satisfied with their care for me and my family.Katie Carson6/06/2018
Unit replaced. Indoor and outdoor new thermostat Antonio and crew...On time, great customer service, finished the job early, explained the new unit in details, cleaned up and assisted with WI FI connectivity.. 5 star all the way... James was the original Service tech (thanks for the advise on a great vacation spot)James stayed late, checked everything and came back to go over all paperwork as well as the unit...very thorough.. 5 star quality.ibkesha04045/18/2018
Infinity Texas Air is amazing. The service crew is thorough and professional. They keep you updated on their arrival time through text and email updates and never leave you waiting around. I highly recommend them.Kim Helfenbein6/24/2018
James did a great job diagnosing the issue with my unit and fixing it. He also informed me about the USC program, which I signed up for. I was very pleased with his work and knowledge of the maintenance program his company offered. He was also prompt getting here & timely fixing the issue. He made sure everything ran correctly before leaving. Thanks James!Lisa Simmoms6/30/2018
Today was our first experience with Infinity Texas Air. Our technician, Ray, was superb! He was very knowledgeable and answered all of our questions. He was honest and upfront about the cost of repairs. He also has a very pleasant demeanor which is always a plus! We will definitely be repeat customers!Adrian H.5/18/2018
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