Our Guarantees
Infinity Texas Air Conditioning & Heating’s Customer Trust Guarantees are designed to give you total confidence in everything we do for you. We wouldn't offer them if we weren't 100% sure that we can deliver everything we promise and more.
- No-Risk 100% Money Back Guarantee:
- If the system that we install in your home does not perform as we promised, we will make it right or give you your money back!
- Best Value Guarantee:
- Infinity Texas Air Conditioning & Heating will offer you the best value product and service at the lowest possible price.
- System Performance Guarantee:
- When Infinity Texas Air Conditioning & Heating installs a home comfort system for you, we guarantee that it will heat and cool properly in all areas of the home and that the temperature will stay within 2 degrees of the thermostat settings.
- Quality Workmanship Guarantee:
- Before Infinity Texas Air Conditioning & Heating installs a home comfort system in your home, we will give you a detailed written specification of the work we will do for you, and we guarantee that we will provide quality installation and workmanship exactly according to the specification. Other heating and cooling companies don’t even talk about making a guarantee like this!
- Exclusive Five-Year Service Repair Guarantee:
- If you are a member of our Ultimate Savings Club maintenance plan, we will guarantee any repair we do for you for five years - parts and labor.
- Lifetime No Overtime Guarantee:
- If you are a member of our Ultimate Savings Club maintenance plan, we’ll be available for repairs 24/7/365, but we’ll never, ever charge you overtime, no matter what time of the day or night you call us.
- Client Courtesy Guarantee:
- Infinity Texas Air Conditioning & Heating technicians will always protect your home and possessions by wearing shoe covers, laying drop cloths, and cleaning up when they are finished. If they don't, you don't pay.
- Up Front Pricing Guarantee:
- Infinity Texas Air Conditioning & Heating technicians will give you options for solving your heating and air conditioning problems, tell you the cost of the repairs up front, and wait for your approval prior to doing any work.
- Top Character Employee Guarantee:
- Infinity Texas Air Conditioning & Heating employees go through extensive background testing prior to employment and continue to participate in random drug testing during employment in order to ensure the protection of your family and home. We will never allow anyone in your home that we wouldn’t allow in ours, it’s as simple as that.
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